About us

Improve Your Experience


Join IMAX Global and experience a call center that goes beyond the basics. We’re not just here to answer questions – we’re here to build relationships and make your telecommunications experience seamless and stress-free.

Seamless Bond
Of Better
Customer
Satisfaction

Great team

everage agile frameworks to provide a robust synopsis for high level overviews. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition. Iterative approaches to corporate strategy foster collaborative thinking to further the overall value proposition.

Outbound

Call Center

Outbound Call Center


An outbound call center is a facility where agents primarily make outgoing calls to customers or prospects, usually for sales, customer follow-ups, lead generation, surveys, and other proactive customer engagement activities. Outbound call centers focus on reaching out to individuals rather than responding to incoming queries, typically following specific scripts and structured call workflows.

Welcome to IMAX Global, a premier call center dedicated to delivering outstanding customer support and telecommunications solutions for UAE’s leading service providers – Du and Etisalat. With a commitment to quality, innovation, and customer satisfaction, we specialize in providing a seamless experience for clients and customers alike, ensuring every interaction is efficient, friendly, and productive.

At IMAX Global, we understand that each customer interaction is an opportunity to make a lasting impression. Our highly trained professionals leverage cutting-edge technology to handle inquiries, provide technical support, and offer personalized solutions that meet the unique needs of every customer. Whether it’s helping you get started with a new SIM, troubleshooting network issues, or answering account questions, our team is here to help.

Driven by a mission to create value and foster trust, IMAX Global works closely with Du and Etisalat to ensure that our services remain aligned with the highest industry standards. Our customer-first approach is backed by a culture of continuous improvement, empowering us to deliver exceptional service that sets us apart in the competitive UAE market.